Neverfail Leadership

Brian Hierholzer
Chairman, Chief Executive Officer

Recognized internationally by his peers in the IT and cloud computing communities as an innovator, Brian has the foresight to create and execute on industry leading trends and business models. Prior to starting Neverfail, he founded two leading edge telecom companies. He is featured in numerous trade publications and media interviews for his guidance and insight into the future of both the cloud and IT industries. Additionally, Brian is listed as one of the top cloud influencers in the world.


Scott Widham


Scott Widham is an experienced telecommunications and cable industry executive. He most recently was the CEO of Alpheus Communications. Alpheus is a full service regional telecom service provider with a 6,000 mile fiber network and 5 data centers in Texas. Prior to Alpheus, Scott served as CEO of Cobridge Communications, an owner and operator of cable television systems in the Central portion of the United States. From 2000 – 2007, Scott was CEO of Broadwing Communications, an Austin based billion dollar fiber and data center company offering voice, data and video services to enterprise and wholesale customers. Broadwing was acquired by Level 3 in 2008 for $1.6B. Prior to joining Broadwing, Scott was the founder and CEO of Capital Cable, a multi-system operator that owned cable systems across the U.S. and in Latin America. Capital Cable was acquired by Charter Communications. Scott also served as EVP of Corecomm and was a Director at MTV Networks. Scott is a big Longhorn fan and earned his BBA from The University of Texas at Austin. He is an avid skier, golfer, tennis and work out person. He has two grown boys who are both working the telecom industry.

Kevin McCarthy

Chief Technology Officer

Kevin McCarthy brings a deep understanding of SaaS, virtualization, and enterprise software to Neverfail. He joined us when Neverfail acquired Vertiscale Workspace-as-a-Service software, where he was VP of Engineering. Prior to that, he was CTO for ThinkTank (GroupSystems), a collective intelligence software platform used by government agencies and large corporations. He has also served as President of IntraMeta, which offers a hosted operations support system (OSS) used by telecoms companies, ISPs, and service centers and as Senior Architect for ChipData, which provides design-chain management software for the semiconductor industry.

Michele Cadd

Chief Accounting Officer

Michele has a wealth of experience in Finance and HR including company secretarial, planning, compliance and legal. She is a Fellow of the Association of Chartered Certified Accountants. Michele started her finance career with British Airways and successfully helped launch a new chain of Travel shops. After this she moved to an events company heading up the Finance and IT function. She enjoyed her time there so much she took over the running of one of the annual events and turned it into a popular two day family show. From here Michele started on her journey in the Technology industry, working in the high availability hardware and software solutions business. She was involved in two successful acquisitions and then the sale of the business which lead her to Neverfail.

Jeremy Bigler

Chief Strategy Officer

Jeremy is responsible for the Company’s product and brand presentation, defining the sales experience for the thousands of Neverfail’s partners and clients. Jeremy collaborates across all practice areas of the Company to ensure Neverfail partner and client experience is inspiring, enriching and streamlined. Jeremy came to Neverfail from Broadview Networks where he served as the Cloud Computing Lead, driving substantial growth for the Cloud practice. Prior to Broadview, Jeremy spent over 20 years serving as the technology practice lead for several federal and commercial IT solutions providers.

Keith Starsmeare

VP of Engineering

Keith Starsmeare graduated from Edinburgh University with a degree in Computer Science, worked in Software Localisation and then as a Software Engineer for a company producing C/C++ compilers. Keith joined Neverfail in 2002 to develop Neverfail Engine, the market leading HA product, and has progressed from developer to VP of Engineering.


Our Subject Matter Experts Are Continually Driving Innovation in Neverfail Technology