Neverfail: Where Mission-Critical Lives

Neverfail Builds and Protects
The Most Resilient Clouds in the World

Why Neverfail? Explore The Reasons Our Customers and Partners Love Us:

We put mission-critical in everything we do. Recognized as a leader in the industry by Tech Target, Talkin' Cloud, Channel E2E and others, we help you transform your business with secure cloud solutions, guaranteed uptime, and a robust partner/software ecosystem.

Tailor-Made Cloud Solutions Built for the Success of Your Business

Built-In BC/DR to Keep Your Business On When The Lights Go Off

White-Label Cloud Services to Help You Close More Deals, Fast

Neverfail's Global Cloud Footprint

Neverfail's global data center presence features state-of-the-art facilities to support unlimited scale and instant growth for our customers. Each data center was chosen to meet the highest level of security and compliance standards, while being geographically dispersed to meet the highest level of redundancy, business continuity, and disaster recovery.

Austin, Texas

  • Reinforced physical structure, including concrete bollards and steel-lined wall options for security, and bullet resistant glass
  • Video surveillance and recording of the exterior and interior
  • On-site security guards 24 hours a day, 365 days a year
  • Triple authentication man traps, revolving entrance doors; biometric and key card (color coded) security for rigid access control
  • Perimeter fence
  • SSAE 16 (SOC I type II), PCI DSS (sec 9 & 12), HIPAA, ISO 27001, FISMA
  • TIA-942 certified for electrical and mechanical
  • Carrier neutral and Open-IX certified
  • 24×7 staffed NOCC and remote hands support
  • Dual input PDUs with static transfer switches
  • Scalable 2.25 MW Detroit Diesel dedicated generators pre-wired for additional capacity
  • 3,300 belly tank and 12,000 gallon external tank
  • Batteries are isolated in a different room from the UPS
  • Redundant closed loop chilled water cooling design
  • Stultz 70-ton CRAH units with electronically commutated (EC) variable-speed fans
  • Very Early Smoke Detection Apparatus (VESDA) system; sampling air in parts per million coupled with a zonal dual-action interlocking dry-pipe system

Las Vegas, Nevada

  • Tier IV Gold operations, security and maintenance protocols
  • Uptime-certified Tier IV Gold
  • Certified Tier IV in both Design and Facility categories
  • Meets or exceeds standards for FISMA, ANSI, SAS70/SSAE16, IEEE, BICSI, ASHRAE, 7x24 Exchange, ISO 9001 and the Green Grid Association
  • 6-method optimally-efficient cooling system
  • Patented Switch SHIELD: dual, independent 200-mph-rated roof decks
  • 24/7 on-site NOC, fire safety and security
  • Video surveillance and recording of the exterior and interior
  • Lowest diaster rating in the western U.S.
  • Can run indefinitely without water
  • Carrier neutral with 50+ carriers and 26 carriers on-net
  • Multi-mode HVAC platform
  • Each client cabinet has primary power circuit and a fail-over power circuit, both of which come from two completely separate N+2 power systems

Kansas City, Missouri

  • Reinforced physical structure, including concrete bollards and bullet resistant glass
  • Distributed, Redundant Power (2N+)
  • 24x7x365 onsite security, biometric access, & surveillance
  • Regulatory Standards Compliant (HIPAA, SOX, PCI, etc.)
  • Very Early Smoke Detection Apparatus; samples air in parts per million with a zonal dual-action interlocking dry-pipe system
  • Annual SOC 1 Type II Reports
  • Annual SOC 2 Type II Reports
  • Video surveillance and recording of the exterior and interior
  • On-site security guards 24 hours a day, 365 days a year
  • Carrier neutral with multiple carrier backbones
  • Scalable 0.5MW dedicated generators pre-wired for additional capacity
  • 24×7 staffed NOCC and remote hands support
  • 36 hours of fuel available with multiple contracts for additional fuel on-demand
  • Batteries are isolated in a different room from the UPS
  • Closed loop chilled water cooling design
  • Very Early Smoke Detection Apparatus (VESDA) system; sampling air in parts per million coupled with a zonal dual-action interlocking dry-pipe system
  • TIA-942 certified for electrical and mechanical

Frankfurt, Germany

  • Reinforced physical structure, including concrete bollards and bullet resistant glass
  • Distributed, Redundant Power (2N+)
  • 24x7x365 onsite security, biometric access, & surveillance
  • Regulatory Standards Compliant (HIPAA, SOX, PCI, etc.)
  • Multiple Carrier Backbones
  • Very Early Smoke Detection Apparatus; samples air in parts per million with a zonal dual-action interlocking dry-pipe system
  • Annual SOC 1 Type II Reports
  • Annual SOC 2 Type II Reports
  • Open-IX certified
  • TIA-942 certified
  • ISO 27001 Certified

London, England
COMING SOON!

Sydney, Australia
COMING SOON!

Singapore and Malasyia
COMING SOON!

SECURITY THAT'S BUILT IN

Security at Neverfail is built in, not bolted on. Bolting on security as an afterthought has left previous generations of technology vulnerable to malware attacks, advanced persistent threats and other breach tactics. Our philosophy is that security is an integral part of our business and that only by providing a secure platform can we enable not only our success but that of our partners.

DDoS and Brute Force Mitigation

Industry reports show distributed denial of service (“DDoS”) attacks have grown an astounding 132% compared to last year.

With this persistent threat to cyber-security growing every day, we have taken the responsibility to include DDoS mitigation services with all of our clouds – enabling you to focus on your business, not your cloud security. Cornerstone™ DDoS Mitigation Service is capable of defeating the world’s largest and most complex attacks, offering scale, speed, and success in providing a defense for our partners.

Meets IT Compliance Requirements

Achieve compliance with various regulatory requirements including HIPAA, PCI, HITRUST, SOC 2 and many more.

Global and International Standards

ISO/IEC 27001:2013 information security keeps you aligned with international standards tailored for a global market.

Comprehensive Data Center Security

CONTINUOUS UPTIME

For Businesses That Need to Stay On When The Lights Go Off

Ensure Business Continuity For Your Current Applications

If you're looking for disaster recovery solutions...you're already too late. At Neverfail, we believe your business should never go down - no matter how big or small a disaster may be. Our business continuity solutions lead the industry with application-aware BC/DR, preventing downtime before it happens. It's time to ensure up-time and availability when you need it most. Protect your data center today!

OR

Build a Solution That Neverfails With 100% Uptime

The proper business continuity plan can be the difference between business continuity and business bankruptcy. Downtime is not an option. That's why all of our cloud solutions include business continuity built-in, guaranteeing uptime for your mission-critical applications and cloud services. Rest easy at night knowing your business is built on the most resilient infrastructure in the market today.

Neverfail's
Channel Academy

Skyrocket your MSP with the Channel Academy!

The shift to cloud-based services has left many MSPs and IT Solution Providers in the dust. Profit margins from hardware have sunk, while CAPEX expenditures on managing software is quickly diminishing. Channel sales must adapt (or die) by adopting a managed service model rather than the traditional break/fix model.

The Channel Academy is here to help!

WHO

WE ARE

The Channel Academy is designed to be the guiding light for MSPs in a cloud-based world.

In this partner-only program, you’ll enjoy access to live sales and marketing training, business blueprints, white-label marketing content, free cloud migration services and much more. This program will teach you how boost your channel business by:

  • Bundling cloud services around for increased profitability
  • Up-selling additional cloud services for instant cash flow
  • Increasing your company value and end-user satisfaction with an enhanced service offering portfolio
  • Improving your sales, marketing and business processes to bring solutions to market faster

Free Channel Academy Lessons for MSPs

Does Commodity Cloud Fit You Right?

Christian Johnston, VP of Technical Solutions, discusses the 3 steps of cloud adoption.

How to Build a Multi Million Dollar Workspace-as-a-Service Machine

Neverfail’s Channel Chief, Chris Wiser, is joined by Tech Junkies CEO, Jason Penka, to reveal the secrets behind building a multi-million dollar Workspace-as-a-Service business.

Using Move-as-a-Service to Drive Your Cloud Business

Neverfail's Chris Wiser, MSP Channel Chief, discusses how to use free cloud migrations to drive business to your Neverfail cloud.

Selling Cloud Services – The Importance of Selling Sticky

Neverfail's Chris Wiser, MSP Channel Chief, discusses the importance of selling sticky to drive increased revenue for MSPs.

OUR WHITE-GLOVE SUPPORT

Not Just a Provider, We're Your Partner

Though we top the charts as one of the best cloud infrastructure hosts in the country, our real pride comes from what we do for you. At Neverfail, we enable your business to achieve accelerated growth by creating the latest and most innovative cloud solutions in the world. Our greatest investment is you, and we make sure we are there every step of the way to ensure your success.

MULTI-CLOUD MANAGEMENT

Build, Manage, Migrate and Sell Cloud Services With Ease

The Nimcraft cloud management platform is the future of multi-cloud management and business continuity. Manage your cloud environments, add services from our partner catalog and ensure availability through this groundbreaking single pane of glass platform.

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