Neverfail Leadership

Brian Hierholzer
Chairman, Chief Executive Officer

Recognized internationally by his peers in the IT and cloud computing communities as an innovator, Brian has the foresight to create and execute on industry leading trends and business models. Prior to starting Neverfail, he founded two leading edge telecom companies. He is featured in numerous trade publications and media interviews for his guidance and insight into the future of both the cloud and IT industries. Additionally, Brian is listed as one of the top cloud influencers in the world.


Kevin McCarthy

Chief Technology Officer

Kevin McCarthy brings a deep understanding of SaaS, virtualization, and enterprise software to Neverfail. He joined us when Neverfail acquired Vertiscale Workspace-as-a-Service software, where he was VP of Engineering. Prior to that, he was CTO for ThinkTank (GroupSystems), a collective intelligence software platform used by government agencies and large corporations. He has also served as President of IntraMeta, which offers a hosted operations support system (OSS) used by telecoms companies, ISPs, and service centers and as Senior Architect for ChipData, which provides design-chain management software for the semiconductor industry.

Jeremy Bigler

Chief Product Officer

Jeremy is responsible for the Company’s product and brand presentation, defining the sales experience for the thousands of Neverfail’s partners and clients. Jeremy collaborates across all practice areas of the Company to ensure Neverfail partner and client experience is inspiring, enriching and streamlined. Jeremy came to Neverfail from Broadview Networks where he served as the Cloud Computing Lead, driving substantial growth for the Cloud practice. Prior to Broadview, Jeremy spent over 20 years serving as the technology practice lead for several federal and commercial IT solutions providers.

Michele Cadd

Chief Accounting Officer

Michele has a wealth of experience in Finance and HR including company secretarial, planning, compliance and legal. She is a Fellow of the Association of Chartered Certified Accountants. Michele started her finance career with British Airways and successfully helped launch a new chain of Travel shops. After this she moved to an events company heading up the Finance and IT function. She enjoyed her time there so much she took over the running of one of the annual events and turned it into a popular two day family show. From here Michele started on her journey in the Technology industry, working in the high availability hardware and software solutions business. She was involved in two successful acquisitions and then the sale of the business which lead her to Neverfail.


Our Subject Matter Experts Are Continually Driving Innovation in Neverfail Technology