CUSTOMER ENGAGEMENT PROCESS

Your Path to Real-Time Compliance

The Continuous Controls journey paves the way for forward-thinking compliance centric enterprises seeking the immutable truth through test-validated compliance and risk management.

Value Demonstration

Pricing & Estimation

Proof of Concept

Proposal

Preflight Enablement

Continuous Controls Launch

Value Demonstration

Solution demonstration to key stakeholders

This process phase offers a comprehensive view across the Neverfail Continuous Controls automation platform, Bot deployments, dashboards, and supporting delivery workflows.  Executive, compliance, and IT stakeholders are given the opportunity to validate the Neverfail approach and align critical risk and compliance objectives for Continuous Controls.

  • EVIDENCE - Automated evidence collection to remove this burden and cost from your teams
  • TESTING - Automated control testing to auditor requirements, while achieving daily compliance
  • REMEDIATION - Automated remediation management for any control test failure

Pricing & Estimation

Connector and program calculator

The Continuous Controls pricing model is designed to accommodate client preferences around compliance objectives, requirements, and budget targets.  This phase in the process provides a preliminary engagement budget based on just a few factors, including the number of Connectors required to automate data flow to and from evidence producing and tested source systems, tools, and applications.

  • # of Audited products
  • # of Source applications (population, evidence, tested system)
  • # of Frameworks (FedRAMP, NIST, SOC 2, etc.)
  • Proposal term (12 months, 24 months, 36 months)

Proof of Concept

Validating the Continuous Controls solution

The Continuous Controls Proof of Concept (POC) is a quickly deployed active state environment.  It is made available for prospective organizations to experience a deep understanding of how our automation platform interacts with tested components, how evidence is stored and managed, and how Workflow IQ (WIQ) operates with internal Approval and Task systems.

  • WIQ Onboarding - Teams and task collaboration setup (35 minutes)
  • PowerBI - POC dashboard and user experience (5 minutes)
  • Infrastructure - Azure/AWS assets provisioning (20 minutes)
  • Bots - Evidence collection, testing, and remediation (15 minutes)

Proposal

Formal scope and proposal

Scoping begins with determining your initial control coverage priorities and desired automation path. This could be anything from automating every IT control or only 20 critical controls, to focusing on FedRAMP or other framework requirements. Automation depth and width are the next key determinations. This could be going "wide" across evidence collection or "deeper" with testing and remediation for a targeted set of controls. 

  • Connector Mix - Number of easy, hard, custom connectors to build
  • Control Coverage - From framework specific to broader risk objectives
  • Testing Depth - Controls that include testing and remediation

Preflight Enablement

Compliance Bridge and implementation readiness

New organizations and teams are prepared for the Continuous Controls launch through Compliance Bridge and series of prep tasks and user training.  As a GRC embedded delivery tool, Neverfail's proprietary Compliance Bridge enables any organization to onboard and connect to Continuous Controls, with or without a supported GRC platform in place.

  • Standalone interface for customers to consume Continuous Controls, without a GRC platform
  • Landing zone for customers migrating from Compliance Bridge to an integrated GRC partner platform
  • Collaboration space for advisory and auditor partners supporting customers using any GRC platform

Continuous Controls Launch

Experts, process, and platform delivery

The markets first SaaS solution that integrates an army of certified compliance and risk experts, a proven process, and IT control automation platform that transforms compliance from a burden to a competitive differentiator. 

  • Automated Evidence
  • Automated Testing
  • Automated Remediation

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