See How WaaS Can Help MSPs Remain Cost Competitive While Improving Gross Margins
As MSPs continue to evolve into a cloud-enabled client market, WaaS provides a logical and value-driven strategic direction. MSPs are able to increase the scope of their services as well as the stickiness of those services. Finally, by adding
in strategic services such as virtual CIO, they become a strategic long-term partner by outsourcing all IT operations and delivery of those operations “as a Service.”